Privacy Policy

All words and expressions used herein and not defined, but defined in the Information Technology Act, 2000 and/or the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information or Data) Rules, 2011 shall have the meanings respectively assigned to them thereunder.


The website (“Website”) is operated by Tata ClassEdge Limited (f/k/a Smart ClassEdge Systems Limited), a subsidiary of Tata Industries Limited, a company incorporated under the laws of India (“Tata ClassEdge Limited”) having its registered office at Datamatics Business Solutions, 3rd Floor, Plot No. A 16-17, Part B Cross Lane, MIDC, Andheri East, Mumbai – 400093. Tata ClassEdge Limited has developed this “Privacy Policy” which lays down how Tata ClassEdge Limited collects, uses and discloses User Personal Information on the Website. Tata ClassEdge Limited follows the highest standards for User Personal Information privacy. Users are advised to familiarize themselves with Tata ClassEdge Limited’s information gathering and dissemination practices. This privacy policy (“Privacy Policy”) governs the Website and associated products and services managed by Tata ClassEdge Limited. “User” shall mean any person who uses the Website, applications in order to avail the product information.

Users are requested to read and understand this Policy very carefully before using the Website, Products, applications and related services along with the Terms of Use provided on the Products, applications and on the Website. User’s use of the Website, Products, applications or services, subscription registrations with Tata ClassEdge Limited shall signify acceptance of this Policy and your agreement to be legally bound by the same including any change, modification or substitution made to the Policy from time to time. Users who do not agree with the terms of this Policy should not use or access the Website, products, applications.

By the mere use of the Website, the User expressly consents to Tata ClassEdge Limited’s use and disclosure of User’s personal information in accordance with this Privacy Policy. This Privacy Policy shall be deemed to be incorporated into the Terms of Use and shall be read in addition to the Terms of Use. In the event of any inconsistency or ambiguity arising between the Terms of Use and the terms of this Privacy Policy, the provisions in this Privacy Policy to the extent of such inconsistency or ambiguity, shall prevail.

This Privacy Policy is subject to change at any time without notice. To make sure the Users are aware of changes, if any, Users are advised to review this Privacy Policy periodically on the Website. Tata ClassEdge Limited reserves its right to refuse services to any user who does not accept or violates the terms of this Policy.

For the purpose of this Privacy Policy, wherever the context so requires, the term:

“Applicable Laws” shall include all laws, statutes, ordinance, regulations, guidelines, policies and other pronouncements having the effect of law of all or any applicable jurisdictions by state, municipality, court, tribunal, government, ministry, department, commission, arbitrator or board or such other body which has the force of law within the territory of India;

“Content” shall include, without limitation, data, text, written posts, comments, software, scripts, interactive features generated, graphics, images, photos, documents, audio, video, location data, nearby places and all other forms of information or data;

“Personal Information” is the data that can be used to uniquely identify or contact a User. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to, information regarding the User such as name, address, telephone number, date of birth, e-mail address, and all information when the User requests for information on the Website, submits or uploads information or Content on the Website, seeks to register on the Website, etc;

Collection of user information

When User uses the Website, Tata ClassEdge Limited collects and uses User’s Personal Information, which is provided by the User from time to time. Tata ClassEdge Limited’s primary goal in doing so is to provide the Users with a safe, efficient, smooth and customized experience. Tata ClassEdge Limited may use and retain such information to send User any communication including but not limited to announcements about updates/additions/variations to the products that Tata ClassEdge Limited may offer from time to time. Tata ClassEdge Limited collects only that Personal Information from the User which Tata ClassEdge Limited considers necessary for achieving this business purpose.

In compliance with Applicable Laws and in order for the User to access and use the Website, certain information may be collected by Tata ClassEdge Limited (or third parties acting on its behalf) by automated means including but not limited to IP address, device details, browser type, version and operating system, referring URLs, length of visit, geographical location, page views, website navigation paths, information which is generated in the course of use of the Website including timing, frequency, internet service provider, search terms used by User to reach the Website, etc. Tata ClassEdge Limited may also use Personal Information for internal purposes such as auditing, data analysis, and research to improve their Website/ products being offered.

Tata ClassEdge Limited collects information from the User when creating a user account or when the User is browsing for products, applications transacting an online purchase of products/services through the Website or while posting comments, uploading content or participating in any offers or contests or availing special gifts or communicating with customer support by phone, email or otherwise. Tata ClassEdge Limited receives, scrutinizes and stores User Personal Information for security and technical reasons. Tata ClassEdge Limited automatically receives the URL of the website from which a user came and the website to which the User goes to and when the User leaves the website. The Website receives the IP address of the User’s computer and the type of web browser such User is using, email patterns, etc. Tata ClassEdge Limited will occasionally ask the User to complete optional online surveys. These surveys may ask the user for contact information and demographic information (eg. zip code, age or income level).

If any User is providing any User Personal Information on behalf of any corporation, company, institution, association or other entity, the User should be authorized by such corporation, company, institution, association or other entity to provide such information to Tata ClassEdge Limited. The User should have completed 18 years of age and be competent to enter into a contract under Indian contract law. If the User is under 18 years of age who is intending to avail the services of the Application or avail services through the Website, user should do so through the User’s legal guardian in accordance with applicable law.


To personalize the experience of the User on Tata ClassEdge Limited’s Website or to support one of its promotions, Tata ClassEdge Limited may use a cookie. “Cookies” can also help to enhance the Website performance like personalizing your experience or making your visit on the Website more convenient. Your privacy and security will not be compromised when you accept a “cookie” from Tata ClassEdge Limited’s Website. Users are always free to decline Tata ClassEdge Limited’s cookies by disabling cookies in their internet browser, although in that case the User may not be able to use certain features on the Website.

Additionally, the User may encounter “cookies” on certain pages of the Website that are placed by third parties. Tata ClassEdge Limited does not control the use of cookies by third parties and shall not be responsible in any manner whatsoever for any violation or misuse of the User’s Personal Information by unauthorised persons consequent to misuse of the internet environment.

Sensitive personal information

“Sensitive Personal Information” refers to Personal Information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation etc..

Tata ClassEdge Limited does not require / collect / process Sensitive Personal Information of the User.

Use of information & disclosure

The User Personal Information may be shared by Tata ClassEdge Limited with its affiliates, subsidiaries, parent company or any other Tata Group company for marketing and promotional activities.

The User Personal Information is primarily used by Tata ClassEdge Limited to facilitate a better, customized and convenient use of the Website’s services. The User Personal Information is used by Tata ClassEdge Limited inter alia to: (i) respond to the User’s queries, requests and inquiries; (ii) update new features of the Website, (iii) improve and customize the Website’s service, (iv) detect and prevent fraud and abuse of the Website, (v) examine the identity of the User’s and the authenticity of offers, delivery or transfer of offers, etc. (vi) administer the Website, (vii) inform any change in the Terms of Use or this Policy or the Terms and Conditions of Sale, (viii) send surveys and marketing communications that Tata ClassEdge Limited believes may be of interest to the User; (ix) personalize the User’s experience on the Website by presenting advertising, products and offers tailored for the user; (x) help the User address their problems with the Website including addressing any technical issues; and (xi) protect the integrity of the Website.

User Personal Information is used and disclosed if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to notices, court orders, or other legal process. Tata ClassEdge Limited may disclose User Personal Information to law enforcement officers, third party rights owners, or others that is in its opinion reasonably necessary to enforce the Website’s Terms of Use, and this Privacy Policy. Tata ClassEdge Limited will share some or all of the User Personal Information with another entity should Tata ClassEdge Limited merge with or be acquired by that entity or receive investments from that entity.

Tata ClassEdge Limited may disclose aggregated information about the use of the Website, but it will never contain User Personal Information that will identify a single user. Tata ClassEdge Limited does not trade or sell User Personal Information in any manner, except as specified in this Privacy Policy or if expressed consent is sought from the User. The User agrees and acknowledges that the User Personal Information is disclosed or shared with: (i) third party service providers engaged by Tata ClassEdge Limited to perform the services on Tata ClassEdge Limited’s behalf, (ii) third party service providers for the purpose of the Website’s security, maintenance, repair or other technical reasons.

The contents on the Website may contain comments, post and reviews posted by the Users  may be public and searchable on the internet in which case the User’s comments, post reviews and information and Personal Information provided to the Website may be viewed by other users and Tata ClassEdge Limited cannot guarantee that other users or third parties have not made copies of or used the ideas and information that the user has shared on the Website.

Security & user restriction

Tata ClassEdge Limited implements standard measures to protect against unauthorized access to and unlawful interception of the User Personal Information. However, no internet site can fully eliminate security risks. Tata ClassEdge Limited endeavours to take all measures to protect the security, integrity and confidentiality of the User Personal Information against unauthorized breach and hacking. For the purpose of checking possible vulnerabilities and attacks, Tata ClassEdge Limited may conduct periodical internal review of data and security measures on the Website. Tata ClassEdge Limited may use such software as it determines is best for maintaining security. However, the internet is not absolutely a secure environment and the Website cannot ensure or warrant complete security of the User Personal Information.

If any User is provided with any identification code, password or any other piece of information as part of the Website’s security procedure, the User should treat such information as confidential, and the User should not disclose it to any third party including to other users. To prevent third party’s access to the Website the User should sign out from the User account after availing the services through the Website. Tata ClassEdge Limited has the right to disable the identification code or password, whether chosen by any User or allotted by Tata ClassEdge Limited, at any time, if the user fails to comply with instructions or terms, conditions or policies of Tata ClassEdge Limited.

The User is solely responsible for the activities that occur under the User’s account including the confidentiality of the User’s password and Tata ClassEdge Limited is not responsible for the same. While using and accessing the Website, Application or products, the User is responsible for maintaining the confidentiality of the User’s account and for restricting access to the User’s computer or other system or equipment through which the User uses and accesses the Website.

Notwithstanding anything contained in this Privacy Policy or elsewhere, Tata ClassEdge Limited shall not be held responsible for any loss, damage or misuse of the User Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” means any event that is beyond the reasonable control of Tata ClassEdge Limited and includes, without limitation, fire, flood, epidemic, pandemic, explosion, acts of God, civil commotion, strikes, lock outs or industrial action of any kind, riots, insurrection, war, acts of government, power failure, sabotage, computer hacking, unauthorised access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, breach of security and encryption.

Third party websites & links

Website may provide or be linked with other websites and advertisements. Tata ClassEdge Limited is in no way responsible for the privacy practices or content of such websites. The linked websites or advertisers are not necessarily under the control of Tata ClassEdge Limited and Tata ClassEdge Limited expressly disclaims all liability associated with the content and the use of such websites and advertisements. Display of any third-party advertisements on the Website shall not be construed as an endorsement or promotion of any products or services by Tata ClassEdge Limited. The User should read the privacy policy of each and every linked website and any access or use of the linked websites is entirely at the user’s own risk. Tata ClassEdge Limited is not responsible for any direct, indirect, solicited or unsolicited communication made by any of these linked third-party websites or advertisers or their respective agents or representatives, to the users including by telephone, email, mobile phones and facsimile.

These linked third-party websites and advertisers may use various technologies to receive the user’s IP address and personal information. The third-party advertisers may also use cookies, JavaScript, web beacons and other technologies to gauge the effectiveness of their advertisements and to personalize advertising experience and content. Tata ClassEdge Limited does not have any control over the cookies or technologies that advertisers or websites may use and the User should contact them directly for more information about their privacy practices and policies.

Based on the User Personal Information including the nature of products purchased by the User through the Website, Tata ClassEdge Limited may display personalized third-party advertisements on the Website. When the User clicks on the advertisement link, the third-party advertisers may assume that the User has met the criteria that was used to personalize the advertisement. The User acknowledges and agrees that in no event Tata ClassEdge Limited is responsible to the User accessing the services of third-party advertisers or other websites.

Unfortunately, no data transmissions over the internet can be guaranteed to be completely secure. As a result, while we strive to protect your Personal Information, Tata ClassEdge Limited cannot ensure or warrant the security of any information you transmit to Tata ClassEdge Limited via the internet, and you do so at your own risk. Once Tata ClassEdge Limited has received your transmission transaction, Tata ClassEdge Limited will use its reasonable endeavour to ensure its safety & security on Tata ClassEdge Limited’s systems. Nothing contained in this Privacy Policy is intended to create a contract or agreement between Tata ClassEdge Limited and any user providing identifiable information in any form.

General terms

The User Personal Information resides in Tata ClassEdge Limited’s database for a certain period of time even after the User ceases to use or access the Website and in such cases Tata ClassEdge Limited is not be liable for any usage of the User Personal Information after the user ceases to use or access the Website.

The Users agree and acknowledge that User Personal Information collated through the Website, application or the product could be processed in any other country across the world. The Users acknowledge that for effective provision of the Website’s services in respective territories including territories outside India, the User Personal Information may be processed by trusted third parties. Whenever the User Personal Information is shared with trusted third parties in countries outside India, the User Personal Information is transferred in accordance with the applicable laws.

This Privacy Policy is subject to change, and any changes to this Privacy Policy will be posted on the Website so that the Users are always aware of what information Tata ClassEdge Limited collects, how Tata ClassEdge Limited uses it, and under what circumstances Tata ClassEdge Limited discloses it. All information submitted through the Website to Tata ClassEdge Limited is subject to the terms and conditions of this Privacy Policy, as amended. Users’ continued use of the Website and, the continued participation will indicate their agreement to such changes.

Grievance officer

In case of any complaints or grievances, the user may contact the Grievance Officer as under:

Mr. Arijit De  
Address: Datamatics Business Solutions, 3rd Floor,
Plot No. A 16-17, Part B Cross Lane, MIDC,
Andheri East, Mumbai – 400093

Governing law and jurisdiction

The terms and conditions of this Policy shall be governed by Indian Law and the courts in Mumbai shall only have exclusive jurisdiction to resolve any disputes.